Privacy Policy

Introduction

Microve, Inc. ("Microve," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at microve.ai (the "Site") or engage our services.

We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, provide additional notice.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us. This includes when you:

• Fill out our contact form
• Communicate with us via email
• Request information about our services
• Engage us for AI consulting or development services

The types of personal information we may collect include your name, email address, phone number, company name, and any other information you choose to provide about your business needs and workflow challenges.

Information We Collect Automatically

When you access or use our Site, we automatically collect certain information:

• Usage Information: We collect information about how you interact with our Site, including the pages you view, links you click, and the time spent on pages.
• Device Information: We collect information about the device you use to access our Site, including your hardware model, operating system version, unique device identifiers, and browser type.
• IP Address: Your IP address is collected for security and analytics purposes. We do not use this to personally identify you.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities:

• Essential Cookies: Required for the Site to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our Site (Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements (Google Ads).

You can control non-essential cookies through the cookie consent banner that appears when you first visit our Site. You can also adjust your browser settings to refuse cookies, though this may affect Site functionality.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and provide customer support
• Communicate with you about services, events, and updates
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent security incidents
• Comply with legal obligations
• Personalize and improve your experience on our Site

AI Data Processing: Our Commitment

When you engage Microve, Inc. to build custom AI tools:

• You retain all rights to your data
• We act as a data processor, not a controller
• We process your data only according to your instructions
• We implement appropriate security measures to protect your data

Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We engage third-party service providers to perform functions on our behalf, including:

• GitHub Pages: Our website hosting provider. View GitHub's Privacy Statement
• Formspree: Processes contact form submissions. View Formspree's Privacy Policy
• Google: Analytics and advertising services. View Google's Privacy Policy

Legal Compliance

We may disclose information if required to do so by law or in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the personal safety of users or the public

Business Transfers

If Microve, Inc. is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.

Third-Party Analytics and Advertising

Google Analytics

We use Google Analytics to analyze website traffic and improve our Site. Google Analytics collects information such as your IP address (anonymized), browser type, pages visited, and time spent on pages. This data is transmitted to and stored by Google.

Your Choices:

• Opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on
• Learn more about how Google uses data at google.com/policies/privacy/partners/

Google Ads

We may use Google Ads to advertise our services. Google and third-party vendors use cookies to serve ads based on your prior visits to our Site.

Your Choices:

• Opt out of personalized ads at Google Ads Settings
• Opt out of third-party vendor use of cookies at the Network Advertising Initiative opt-out page

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Contact Form Submissions: Retained for 2 years or until you request deletion
• Client Project Data: Retained according to the terms of our service agreement, then deleted or returned
• Analytics Data: Retained for 26 months (Google Analytics default), then automatically deleted

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

International Data Transfers

Microve, Inc. is headquartered in the United States. Your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

For data transferred from the European Economic Area (EEA), United Kingdom, or Switzerland to the United States, we rely on Standard Contractual Clauses approved by the European Commission to ensure appropriate safeguards are in place.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

For All Users

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Opt-out: Opt out of marketing communications at any time

For Residents of the European Economic Area (EEA), UK, and Switzerland

Under the General Data Protection Regulation (GDPR) and similar laws, you have additional rights:

• Right to Restrict Processing: Request that we limit how we use your information
• Right to Data Portability: Request transfer of your information to another service provider
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time (without affecting prior lawful processing)

To exercise any of these rights, please contact us at support@microve.ai. We will respond within 30 days of receiving your request. We may need to verify your identity before fulfilling your request.

If you are in the EEA, UK, or Switzerland and have a concern about our data practices, you have the right to lodge a complaint with your local data protection authority.

California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. Microve, Inc. does not meet the thresholds that would require full CCPA compliance (we have annual gross revenues under $25 million and do not sell personal information). However, we are committed to transparency:

• We do not sell your personal information
• We do not share your personal information for cross-context behavioral advertising
• You may request information about how we collect and use your personal information

Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information.

We implement the following security measures:

• Encryption of data in transit (HTTPS/TLS)
• Access controls and authentication requirements
• Regular security assessments
• Limited access to personal information on a need-to-know basis

Children's Privacy

Our Site and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from a child under 13, please contact us at support@microve.ai and we will promptly delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by:

• Updating the "Last Updated" date at the top of this policy
• Posting a notice on our Site
• Sending an email to the address associated with your account (if applicable)

Your continued use of our Site and services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: