1 We Listen
A 10-person home generator company in Quebec. Two salespeople (including the owner) drowning in call volume. 40% of every callback was spent explaining pricing to tire-kickers—3 minutes explaining costs, 2 minutes qualifying interest, 5 minutes booking. Qualified leads waited hours while salespeople educated window shoppers.
2 We Audit
We tracked the callback workflow. The owner wanted to automate pricing explanations so he could skip to booking. But the real bottleneck was the entire callback cycle—voicemail delays, repetitive explanations, back-and-forth scheduling. Two salespeople at capacity, but not enough volume to hire a third.
3 We Design
Design a system that answers calls immediately—no more voicemail purgatory. AI handles the entire first touch: pricing explanation, qualification, and booking. Salespeople only talk to pre-qualified buyers with confirmed appointments. Two micro-automations: AI voice for instant response and natural conversation, auto-scheduling to remove booking friction.
4 We Implement
AI Voice Agent
- → Answers calls instantly 24/7
- → Explains pricing naturally
- → Qualifies buying intent
- → Handles common objections
Auto-Scheduling
- → Checks real-time availability
- → Books appointments instantly
- → Sends confirmations via SMS
- → Syncs to team calendar
The Result
The sales team stopped being pricing lecturers and became actual salespeople—closing deals instead of explaining kilowatts. No third salesperson needed.